With the transport customer base steadily growing in the Southern Region management has been
expanding is support team to ensure high levels of customer satisfaction are maintained. Rob
Perra and Britz Yanson are two members who are fast developing a rapport with many of you.
Rob Perrahas joined MTData with over two decades of IT industry experience. He looks after large
customer deployments and upgrades which most recently included working with Hallett Concrete

in South Australia. Britz has many years’ experience in customer service and enjoys support because
each time he picks up the phone he’s met with a new challenge.

MTData was recently honoured by the Victorian Taxi Association with this year’s Taxi Industry
Achiever Award. The taxi department and company as a whole was extremely proud to receive this
recognition as they were the first company, and more still the first entity outside of the taxi industry
to be nominated for the award. MTData plan to continue delivering innovative solutions to the
industry for many years to come.

In an effort to further streamline bookings MTData created an easy to use Taxi Web Booker. Any
residential or corporate customers with internet access now have the ability to book a taxi in any
state in Australia through their preferred supplier without the need to wait in call queues. This
solution is currently in use at several MTData taxi sites and quickly attracting a user base, particularly
in peak times.

Since its first year of operation in 1991, Adelaide Independent Taxis has grown from a fleet of 28
vehicles to today's diversified fleets of 90 vans and 330 taxis.The implementation of AIT’s new
MTData Next Generation Taxi Dispatch System occurred in two phases, the first being the Access
fleet of 90 vans, which went live on the 24th January 2010. The second and larger part of the project
resulted in 330 taxis switching on the MTData system in early June, after another very efficient
hardware installation completed in just two days. Chris Triantafyllou, AIT Operations Manager was
pleased to see some positive statistics after just a week of having the system in place with pickups
under five minutes improving by 7%. We look forward to providing Adelaide Independent Taxis with
many more efficiency gains in the future.